Associate Director, Reimbursement Operations page is loaded
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.
We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.
We are seeking a strategic and experienced Reimbursements Operations Associate Director to join our Patient Services Program (PSP) Operations team at argenx. This is a brand new position and will support PSP management specific to reimbursement operations. This will include working extensively across multiple functional areas, agencies and vendors to establish and evolve patient services.
Roles and Responsibilities:
Conducting reimbursement needs assessments for the programs user population which may include healthcare provider office staff, patients, caregivers, and ecosystems.
Design of program components to meet the identified reimbursement support needs and identification of necessary vendor or service partners, including copay operations vendors
Conduct RFI/RFP processes to identify best-in-class partners
Manage contracting process in conjunction with legal and finance to ensure well-defined outcome measures are included
Develop and maintain platform subject matter expertise aligned with reimbursement personas/capabilities/process flows
Daily monitoring of reimbursement related analytics and dashboards
Ensures PSP SOPs and workflows are up to date and accurate
Manage and improve quality standards of program correspondence, resources and materials associated with reimbursement. Represents team at review committee focused on reimbursement, as needed
Collaborate with field reimbursement teams and multiple cross-functional teams to identify and resolve issues
In conjunction with the training team, ensure current training is optimized and serve as SME for any new reimbursement focused training
Partner with quality entities to ensure appropriate quality standards are being met across program vendors
Lead all enhancements and optimizations surrounding affordability
Skills and Competencies:
Understanding of the promotional, medical and regulatory review process and FDA audit guidelines
Understanding of reimbursement, access and distribution dynamics for specialty products
High change agility and the ability to create a positive patient experience
Understanding of the laws and regulations governing provision of access support services
Ability to apply Compliance Policies and Procedures (CPP) in unstructured and fluid situations
High level of motivation and a strong ability to find creative solutions to challenging unstructured situations
Excellent communication (written & verbal), interpersonal influencing skills and prioritization skills
Education, Experience and Skills:
Bachelor's degree in a relevant field and advanced degree (MBA) preferred
Minimum of 10 years of experience in a pharmaceutical company, healthcare program management, or consulting organization with a focus on patient support services, preferably in the life sciences sector
Proven track record in leading operations for multiple support programs
Outstanding interpersonal skills: Build strong working relationships and manage conflict
Strong organizational skills: Ability to adapt to change in a high-energy and fast-paced environment
Excellent communication skills: Clear and concise written and verbal communication to effectively convey information across levels
Project management skills: Experience working independently and highly detail oriented when developing, executing, and monitoring project plans to meet deadlines
Analytical skills: Ability to gather and interpret data to inform decision-making
Strategic thinking: Ability to identify opportunities and develop a plan to address challenges
Cross-functional collaboration: Build strong relationships with internal and external stakeholders to facilitate collaboration
Discretion and confidentiality: Ability to handle sensitive information with utmost confidentiality
Demonstrates initiative, teamwork, and accountability
Recognized as a strong individual contributor that gets things accomplished, with the ability to influence without authority
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At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.
Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (argenx) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com .
If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at hr.us@argenx.com . Only inquiries related to an accommodation request will receive a response.
argenx is a global immunology company dedicated to improving the lives of people suffering from severe autoimmune diseases. Through our rich pipeline of first-in-class therapies, led by VYVGART, we are accelerating progress toward our bold 2030 vision: to reach 50,000 patients and transform the landscape of autoimmune treatment. Our innovation mission combines with meaningful work and endless opportunities for growth to create once-in-a-career experiences. argonauts work in locations around the globe including Belgium, Boston, Japan and Amsterdam. There's more to discover at argenx, where our passion inspires bold possibility.
argenx honors the terms of our written agreements with the recruiting and staffing agencies that we retain and contract with to assist us with talent searches and other recruiting needs. Accordingly, all resumes and referrals that recruiting and staffing agencies proactively share with argenx that (i) were not solicited or requested by argenxs internal Talent Acquisition team and (ii) were sent in the absence of a valid, written agreement between argenx and the firm, recruiter, or agency, may be pursued by argenx and are ineligible for payment of referral or other fees.
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