Job Description

COO

Qualifications

• A Master's Degree in Business or a related discipline from an accredited university
• Five (5) years of progressive relevant experience
• Strong communication, interpersonal and leadership skills
• Must have experience with goal setting and implementing strategic change models
• Motivated, customer service-oriented individual with strong verbal and written communication skills
• The ability to prioritize workload and assume responsibility for the work
• Handle confidential matters professionally and exude the appropriate level of discretion
• Sound judgment and maturity
• Curriculum Vitae if applicable

Responsibilities

• Lead the Confidential University Operations and adhere to the guidelines established by the governing bodies.
• Represent the Office of the President and actively participate in university cross-functional groups including various committees.
• Directly oversee University Operations to include: University Police, Special Events and Building Security, Information Technology, Data & Analytics, Safety & Risk Management, Insurance claims, Facilities and Emergency Management.
• Manage efficient team structure and performance through analytics, processes, and technology tools.
• Analyze internal operations and identify areas of process enhancement
• Develop strong relationships with outside partners and constituents, as well as internal partners, including department heads, deans and vice presidents
• Manage external public safety relationships with the United States Secret Service; Department of Homeland Security; Cybersecurity & Infrastructure Agency; Federal Bureau of Investigation; Louisiana State Police; Louisiana National Guard; Louisiana Governor's Office of Homeland Security and Emergency Preparedness, as well as other state and local law enforcement agencies
• Translate strategy into actionable goals for performance and growth helping to implement university-wide goal setting, performance management, and annual operating planning
• Maintain and build trusted relationships with key customers, partners, and stakeholders.
• Perform other duties as assigned.

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