Ride1Up is a leading e-commerce company focused on the sale of electric bikes direct to consumer. This is a unique opportunity for a customer support professional to join a fun, fast paced industry while gaining valuable e-commerce operations experience.
Please note this is not a remote position and this position also requires experience in the bike industry.
The CSR - Bike Tech Support will report to the Customer Support Manager and will have important customer facing responsibilities. The Bike Tech must have strong bicycle experience and possess strong problem solving abilities using our online customer support portal. They will be identifying customer needs, troubleshooting potential issues, and provide solutions to customer inquires. Additionally, this Specialist will help contribute best practices and customer support articles to improve the consumer experience. Candidates must be able to work independently in a remote team environment which includes high volume emails, Slack messaging, and Zoom calls.
Strong bicycle experience required. Electric bicycle experience preferred.
Candidates must be able to work in a fast paced work environment which includes high volume emails, Slack messaging, and Zoom calls. The ideal candidate will have the ability to build a team, train staff and develop an engaging team culture.
BENEFITS!
Responsibilities
Qualifications
...as well as those transitioning to or running within the Azure cloud platform. Collaborating with technical teams, vendors, and stakeholders... ...2 and Windows/MSSQL. # One year experience with Azure cloud computing platform Preferred Skills ~ OpenText Suite for SAP...
?? Registered Land Surveyor / $80k-$120k / Top firm to work for!This Jobot Job is hosted by: Mike BasileAre you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.Salary: $80,000 - $120,000 per yearA bit about us:We provide civil engineering...
...structures and/ or material a. Assists in set-up and knock-down of cranes. b. Performs daily inspection on crane, lifts, welding... ...boom sections according to job parameters and safe operating procedures. e. Completes defect reports for any deficiencies...
...'t forget to Like and Subscribe! Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service...
...through the intake, investigation, and either resolution or escalation of complaints and grievances from patients, family members, and visitors. The Patient Advocate will exercise autonomy in determining the optimum method of management to ensure the best possible...