Job Title: Customer Care Representative
Location: El Centro, CA (100% Onsite)
Schedule: Monday – Friday, 5:00 AM – 1:30 PM
On-call Requirement: Must be available 24/7 to answer calls and coordinate with ports, including weekends if needed
Pay Range: $22.00 – $27.00 per hour
Employment Type: Temp-to-Hire
Citizenship Requirement: Must be a U.S. Citizen or Permanent Resident
About the Company:
This established logistics provider specializes in transportation and terminal services with a focus on safe, compliant, and customer-centric operations. With a long-standing reputation in the industry, the organization is committed to fostering strong partnerships, innovative solutions, and dependable service. The company supports professional growth and values employees who demonstrate initiative, accountability, and a passion for exceptional customer care.
Position Summary:
The Customer Care Representative is responsible for accurate order entry and proactive communication with both internal departments and external customers. This individual plays a critical role in ensuring logistics operations run smoothly by managing documentation, coordinating schedules, and resolving service-related issues.
Key Responsibilities:
Qualifications:
Physical Requirements:
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