Job Description

Join a Leading Healthcare Company
The Patient Success Advocate (PSA) coordinates and monitors patients enrolled in the Patient Success Program, ensuring seamless access to therapies and adherence to treatment plans. This role manages benefit investigations, pharmacy coverage, prior authorizations, and patient financial assistance. The PSA collaborates with internal and external teams to improve the patient experience and monitor program quality.
Duties And Responsibilities
Manage patient referrals and statuses to support program goals and ensure patient success.
Execute patient success programs to improve patient access and adherence to therapies.
Follow business rules to determine how patients should be dispensed (QuickStart, Bridge, PAP, Paid, etc.) and communicate with the dispensing team.
Conduct patient status reviews with internal leadership and participate in client meetings as needed.
Track and report adherence to program directives to external partners.
Provide recommendations for improving processes, systems, and reporting.
Resolve complex program-related issues through collaboration with internal teams.
Ensure timely and accurate documentation in MedPlan.
Monitor contract accuracy for reimbursement rates.
Maintain effective communication across operational departments.
Support patient financial assistance programs and ensure compliance with guidelines.
Identify process improvements to enhance operational efficiency.
Foster a collaborative and respectful work environment through effective communication.
Ensure compliance with all applicable accreditation standards, including URAC, ACHC, and NABP guidelines.
Perform other duties as assigned.
Qualifications
Education:
High school diploma or equivalent required.
Experience
Minimum of two (2) years of experience in a specialty or rare pharmacy environment preferred.
Skills And Competencies
Strong communication and presentation skills.
Detail-oriented with strong organizational and multitasking abilities.
Proficient in Microsoft Word, Excel, and PowerPoint.
Familiarity with specialty and rare pharmacy practices and procedures.
Ability to work independently and collaboratively in a fast-paced environment.

Job Tags

Contract work,

Similar Jobs

Javits Center

Event Solutions Manager Job at Javits Center

...hosting the world's leading conventions, trade shows, and special events on Manhattan's West Side. These large-scale events have... ...technology services. Position Summary : The Event Solutions Manager is the liaison between the event manager and the venue. Event...

3Z Brands

Photography Manager Job at 3Z Brands

...aspects of production setup, including the assembly, transport, and operation of audio and lighting equipment for both field and studio work. Additionally, you will be responsible for editing photos and video segments across various digital formats. In this role,...

NOVA Engineering and Environmental, LLC

Certified Welding Inspector Job at NOVA Engineering and Environmental, LLC

...Input results and observations into daily reports Requirements: ~ Current AWS CWI with Structural and/or Bridge Experience AND NDT Level II UT Shearwave and Magnetic Particle Testing. PAUT (Phased Array) experience is a plus OR ~ Current AWS CWI with...

TYG

Landscape Architect Job at TYG

...of operations within the office (recruitment and financial forecasting) Experience: ~15+ years of experience ~ Licensed Landscape Architect in Arizona ~ Extensive business development experience If you're interested in this position, please submit your...

Fred Haas Companies

Vehicle Exchange Manager - Fred Haas Nissan Job at Fred Haas Companies

...The biggest differenceourcustomersand guestsexperience at Fred Haas Companies isadedicatedstaff of friendly, well-trained, and experienced employees.Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different...

Patient Success Advocate Job at Curant Health, Smyrna, GA

QjBlYWFnSlZJNmVGc2FWVUNhRXNnUzhVYmc9PQ==