Job Description
Sr. Application Support Analyst – Contract-to-Hire – iSphere – Beaumont, TX
Location: Beaumont, TX – 100% Onsite (East Texas)
Job Type: Contract-to-Hire
Industry: Energy / Industrial / Manufacturing
Client: Available to qualified candidates
iSphere is hiring a Senior Application Support Analyst for a contract-to-hire position based onsite in Beaumont, Texas . This role supports mission-critical industrial software used across operational environments. The ideal candidate will bring a strong background in enterprise application support , particularly with tools like J5 , OSIsoft PI , or Enableon .
The position requires both technical troubleshooting expertise and user-facing support experience in energy, petrochemical, or manufacturing settings.
Key ResponsibilitiesProvide Tier 1 and Tier 2 support for applications such as J5 , OSIsoft PI , and Enableon
Monitor system health, performance, and proactively address outages or degradations
Troubleshoot user-reported incidents involving access, data discrepancies, and system functionality
Work with vendors and internal teams to resolve complex issues and escalate when needed
Track and manage tickets using ITSM platforms (e.g., ServiceNow , Remedy )
Contribute to internal documentation, knowledge base articles, and support guides
Assist with patching, upgrades, testing, and production deployments
Support change management and system improvement efforts
Provide end-user training and support for new features and system enhancements
Experience supporting operational or industrial applications
Exposure to SQL queries or basic scripting for reporting and analysis
Familiarity with oil & gas , utilities , or petrochemical operational environments
At iSphere, we connect IT professionals with trusted organizations throughout Texas and the Gulf Coast. Our focus is long-term partnerships, open communication, and opportunities that match your expertise.
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