Job Description

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own. We’re the future of the pet industry. We’re here to improve lives. We drive outstanding results together. We’re welcome as we are. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. As an Operations Generalist, you’ll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You’ll work the truck, stock shelves, clean the Pet Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team. Position Responsibilities: Be responsible for the maintenance and inventory across the entire Pet Care Center. Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests. Process register transactions in a way that creates a great experience for each guest. Be proficient within our selling model and support guest interactions as needed. Have a strong interest in animal welfare and support animal care procedures to maintain pet health. Complete and apply training programs to maintain a high level of expertise of their role. Promote a positive culture of teamwork, inclusion, and collaboration. Adhere to established operational guidelines, policies, and procedures. Complete other duties and special projects as assigned. Evaluate guest inquiries and refers to the Leader on Duty as needed. Other Essential Duties: Utilize selling behaviors to provide an amazing guest experience. Contribute to a safe environment by maintaining safety protocols. Be a part of a collaborative culture centered around health and wellness needs of pets. Engage in career development programs. Basic Qualifications: Minimum high school diploma or equivalent work experience. Proficiency in mathematics and above average communication skills. Professional appearance and demeanor with a genuine interest in animals and their care. Good interpersonal and verbal communication skills. Education/Skills: Demonstrate proficiency in mathematics and basic accounting relationships and exceptional communication skills. Supervisory Responsibility: None. Work Environment: Mostly indoors with some merchandise receiving and stock balancing requiring brief outdoor activity. Physical demands include bending, kneeling, moving merchandise up to 50 pounds, and standing for long periods. Flexible schedule including evenings and weekends required. Equal Opportunity Employer: Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected classifications. Pay Range: $16.00 - $22.00 per hour, starting rate $16.50. Actual pay depends on position, location, experience, and applicable laws. For more details on benefits and rewards, visit

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