Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

QUVhYmJRWlZKNmFFdTZOWEQ2OHNnaWNa
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home, Flexible hours,

Similar Jobs

Express Employment Professionals

Non CDL Delivery Driver Job at Express Employment Professionals

 ...Job Description Job Description Box Truck Driver Express Employment Professionals is one of the largest privately owned staffing...  ..., abiding by traffic laws and ensuring safe unloading and delivery at their destination. Key Skills and Responsibilities: Communicating... 

Potomac

National Sales Manager Job at Potomac

 ...Risk. The Role:Potomac Fund Management is looking for a National Sales Manager , reporting to the Chief Growth Officer, to take the...  ...-oncoaching, recruiting, and holding people accountable while traveling enough to stay plugged in with the market and your team.What You... 

Restaurant GOMA

Server Assistant Job at Restaurant GOMA

 ...GOMA Restaurant- Immediate Hiring: Server Assistant Are you a hard worker with great people skills? Do you enjoy a fast-paced environment...  ...or food to clearing plates and resetting tables. No experience is necessary, but we are looking for problem-solvers and team... 

Elizabeth Zapata

Spanish tutoring Job at Elizabeth Zapata

Teaching Spanish at all levels, Spanish for specific purposes, expertise in medical Spanish and general culture. Teaching grammar, writing, conversational Spanish and phonetics. Presence and online modality. Flexibility of schedules, to be agreed. Personalized classes... 

DataCenterStaffing.io

Virtual Assistant Job at DataCenterStaffing.io

 ...worldone task at a time. Primary Function: Provide executive-level support across multiple teams and projects while maintaining...  ...all times Qualifications: ~3+ years experience as a virtual assistant, operations coordinator, or executive support role ~...